Service for checking the actual status / substatus of an Insured Event and defining the resulting Combined Insured Event Status. ADUM documents are visible as soon as the document is created; the KPOR Postfach tab is determined by the Claim incoming channel.
Interactive test
Status combination tester
Select Claim incoming channel, Insured Event location, status, detailed status and claim statuses to calculate the resulting combined status and the KPOR Postfach tab. Detailed status 3 - Requirement always has priority.
No claims entered - only the Insured Event status is used.
combined insured event status
-
Portal visibility: -
Claim incoming channel
6 - IPS
KPOR tab
Von Makler Betreut
Visibility trigger
DOCUMENT CREATED
Logical summary / solution description
ADUM document visibility logic
Parameter
Value / Rule
Claim incoming channel
6 - IPS
KPOR display tab
Von Makler Betreut
Visibility trigger
Document created
Visible for customer
Combined Insured Event Status based on claims
SAVED
IN PROCESS
REQUIREMENT
SETTLED
REJECTED
Claim object mapping
Combined group
Claim status
PROCESS
1 In Process, 5 Postponed
SETTLED
3 Settled, 7 Reverted, 4 Migrated Claim
REJECTED
2 Rejected, 6 Mistakenly entered
Insured Event object mapping
Combined group
Insured Event status
PROCESS
1 In Process, 5 Re-opened, 6 Postponed
SETTLED
2 Finished, 4 Preliminary finished, 7 Time-barred
REJECTED
3 Disposed of
Claim incoming channel mapping to KPOR Postfach tab